Accidents in a shop or supermarket can happen very quickly and without warning, and the last thing you expect when going shopping is to sustain an injury.
Our solicitors understand how difficult it can be to come to terms with a personal injury, especially if it happened in a public place.
If you have suffered because of somebody else’s negligence, we can help you make an accident in a shop claim. No matter the incident, our public liability solicitors have the specialist knowledge to ensure the best possible outcome for you.
Although they seem like safe places, accidents can happen in a shop or shopping centre if the necessary health and safety regulations aren't followed.
You could be struck by falling objects if the shelves haven't been stacked properly, or from anything hanging from the ceiling. Shelves or other fittings with sharp edges could cause cuts, and wet and slippery floors can cause someone to have a fall in a shop.
All business owners are legally required to protect customers' health and safety whilst on their premises. If they have failed to mitigate hazards, they could be deemed to have put you at risk and may be responsible.
Falling objects from shelves
Slips, trips, and falls
Wet floors and spillages
Tripping over cables
Broken metalwork and fixtures
Accidents with mannequins
Suffering an injury in a public place is hard, but it is important to keep a record of the incident as it occurs. You or a loved one should make a note of what has happened, to share with your legal team at a later date.
We recommend gathering as much evidence as possible as soon as the accident or injury has occurred.
Immediately tell a member of staff and ask them to record the incident
Take photographs of the site after the accident, before warning signs are put in place or the obstacle has been removed
Take photographs of your injuries
Get copies of all medical records that relate to your injury
Get details from any witnesses
Note any CCTV cameras that may aid your case
To make an accident in a shop claim, get in touch with our expert solicitors, who will let you know whether they think you have a viable claim. You have three years after the date of the accident in a shop to make a claim.
Your claim starts with a free, no-obligation consultation call to establish the facts of the accident and assess the likely outcome of your case. If we think you have a viable compensation claim, we’ll talk you through our ‘no win, no fee’ funding scheme and ask for your consent to proceed.
From there, we will investigate how your injury happened and build evidence for your case. We will gather expert medical evidence and determine how much compensation you may be entitled to.
We’ll then support you through the next stages of the claim, from negotiating settlement agreements out of court to assisting with court proceedings. In some circumstances, we will also help you access the appropriate rehabilitation, support, and care that you need to recover.
Request a FREE no obligation consultation call
Establish ‘no win, no fee’ funding options
Investigate your fall in a shop claim and gather medical evidence
Assess your potential compensation
Settle the claim in or out of court
We’re always there for you. Why not call us today for an informal chat about your situation?
If you or a loved one has had an accident or suffered an injury in a shop, you may be entitled to compensation.
Here are our commonly asked questions about making a claim.
You usually have three years from the date of your accident to make a claim. The time frame is longer for children, those who lack mental capacity, and fatal accidents.
There are further exceptions to this rule, so you should contact us as soon as possible to see if you can make a personal injury claim.
There is no set answer to how much compensation you could receive for making a claim as each case is different and specific factors determine the amount each claim is worth. Any compensation is split into two categories, including general damages and special damages.
We understand that no amount of compensation can take away what you have experienced, however, if you have been injured in a shop or shopping centre, you may have to take time off work with reduced or no pay which could have a serious financial impact on you and your family.
Therefore, the compensation can help cover the loss of earnings, any medical treatment you may need, and transport or accommodation costs.
You can claim if you have suffered from an injury while working in a shop, however, this would come under accidents at work as your employer has a legal duty of care to keep you safe.