No one expects to suffer an accident when popping to the shops, visiting a restaurant, or using a public toilet. From slipping on a wet floor in a shop to an accident in a car park, there’s plenty that can go wrong, and you may be entitled to compensation if you’ve had an accident in a public premises.
Our personal injury solicitors are experts in dealing with public liability claims relating to accidents in a supermarket, college, school, pub, or restaurant. They have extensive experience dealing with claims against independent owned premises through to large chain superstores or restaurants.
No matter the accident, they have the specialist knowledge to ensure the best possible outcome.
If you've had an accident at work or accident abroad, click the buttons below to begin your claim.
Whether you’ve experienced a fall in a shop or been involved in incident in a restaurant knowing who is at fault or who to turn to can be confusing. Don’t worry, our public liability lawyers are on hand to guide you through the claims process.
Your claim starts with a free, no obligation consultation call to establish the facts of accident. Whether you’re at home or hospital, or you’re able to visit one of our offices, we’ll meet you to establish whether you have a viable case. If you’re happy to proceed, we’ll talk you through our ‘no win, no fee’ funding scheme.
From there, we can then conduct an investigation into your accident in the premises and build evidence for your case. As well as talking to witnesses, collecting CCTV, and making any other necessary enquires, we will also gather expert medical evidence and assess the potential compensation for your accident.
We’ll support you through the next stages of the claim. In some circumstances, we will also help you to access the appropriate rehabilitation, support, and care that you need to recover.
Request a FREE no obligation consultation call
Establish ‘no win, no fee’ funding options
Investigate your public liability accident and gather medical evidence
Assess your compensation for your accident in a public place
Settle the claim in or out of court
If you or a loved one has had an accident or suffered an injury on public property, you may be entitled to compensation.
Here are our commonly asked questions about making a public liability claim for a personal injury.
If you’ve suffered an accident that wasn’t your fault, you are likely to be able to make a claim – however, it depends entirely on the circumstances.
If you’ve purposefully ignored safety precautions and contributed to the accident, then you may have less of a claim. In contrast, if you slipped on a wet floor in a shop and there were no visible warning signs, then you most likely have a personal injury claim.
It’s always best to contact our team to discuss what’s happened and establish whether you have a case.
Remain calm and seek immediate medical attention. Let appropriate representatives of the premises, store, or restaurant know what has happened and make a report in the accident book. Take pictures of the scene and request contact details of witnesses.
Gather and save as much evidence as you can before contacting our personal injury team as soon as possible.
You usually have three years from the date of your accident to make a claim. The time frame is longer for children, those who lack mental capacity, and fatal accidents.
There are further exceptions to this rule, so you should contact us as soon as possible to see if you can make a personal injury claim.
The length of time it takes to settle a personal injury claim can vary significantly, depending on the circumstances and communication of all parties.
Straightforward cases where liability is admitted can take up to 12 months, with more complex and high value cases taking longer to complete.
The amount of compensation you can receive for an accident in a public premises such as a shop or supermarket will depend on a variety of factors.
Factors include the seriousness of your injury, whether you contributed to the accident, loss of current or future earnings, and whether you need ongoing rehabilitative care and support.