our values

They define who and what we are. They underpin everything that we do.

Our ‘STAIR' values

In a fascinating and complex history where the past has shaped the present, one of the constants is our core values which place the client at the heart of the firm. Our values are the bedrock of Wilkin Chapman.

We believe that by establishing and following this core set of values and behaviours, we will offer the very best customer service and be fit for the future.

More about us

Outstanding Service

We’re passionate about being number one for service and determined to provide excellence as standard. We are responsive, attentive and always put our clients at the centre of everything we do.

Teamwork & Collaboration

By working as a team with others and playing to our individual strengths, we deliver the best possible results for our clients.


We don’t hide behind jargon or behave indifferently. Our enthusiasm and approachability sets us apart, helping us to get the job done quickly and efficiently with a smile on our faces.


We’re open to change, inquisitive and hungry to find ways to improve. We focus on creating new approaches to make things better, faster and more cost effective.

Commitment To Achieving Results

Our clients’ success is our success and this drives us forward. We always put our clients first, by understanding their objectives and doing everything we can to help them.

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