Our offices will close for the Christmas period from 5pm on Monday 23 December 2024 and re-open at 9am on Thursday 2 January 2025
We are widely recognised as one of the country’s leading debt recovery legal providers, offering clients a range of services that ensure you maximise your recovery rates.
We recover debts on behalf of our clients, adopting innovative and sophisticated recovery methods that are cost-effective all whilst protecting our clients’ reputations and brands.
We have complete control over the whole recovery process providing you with the assurance that your recovery strategy is in safe hands.
Our dedicated education recoveries team handle the collection of unpaid tuition fees as well as accommodation, library, and commercial fees on behalf of universities and higher education colleges throughout the UK.
We offer a complete recovery service incorporating pre-legal collections, trace and investigation work, and legal recovery solutions where all legal proceedings and enforcement action is undertaken solely by us.
Due to the transient nature of students, we are conscious of the need for you to establish their current residency.
Our agents will not only trace your student, but attempt to make telephone contact with them and “connect” them to our staff enabling us to discuss the account and repayment - at no extra cost!
All our trace services are conducted on a no find, no fee basis.
We also offer a fixed fee service for either serving notices on students to terminate their letting agreement or commencing County Court proceedings to obtain a possession order, in cases where students are in default, or will not vacate their property.
Most student letting agreements include a clause entitling the education provider to recover their costs on an indemnity basis, meaning the service is also potentially no win, no fee.
We adopt a variety of pricing structures from no win, no fee pre-legal collections to fixed fee litigation and rent recovery.
The charging structure for pre-legal work ensures that you only pay for monies that we recover, with all funds remitted to you via bank transfer. All funds are held in a secure client account.
Our litigation services, including rent arrears matters, are all undertaken on a fixed fee basis, enabling you to take a commercial view on whether litigation is viable, whilst providing certainty on fees and budgets.
We do not charge any case preparation fee for accounts that require legal action.
We have one of the largest debt recovery teams in the UK and a strong reputation for the breadth, depth, and quality of our recovery services.
In recognition of this, the debt recovery team has achieved a number of high profile accreditations including:
Listed as No 1 debt recovery provider in the East Midlands region by the Legal 500
Ranked 111th in the country by turnover by The Lawyer UK 200 rankings for 2021
The firm is accredited with Cyber Essentials which demonstrates our commitment to cyber security
We understand the types of debts you have and work in partnership with you to provide efficient and cost effective solutions to your problems.
We tailor our service to integrate with your systems and operational methods, whilst adopting a compliant and proactive approach to debt recovery.
We engage with your students to recover funds amicably without the requirement of further court proceedings and additional costs being incurred.
A combination of data intelligence, income, and expenditure forms are used to establish a student’s ability to pay and enter into a sustainable payment arrangement.
Such plans are reviewed on a regular basis to ensure optimum repayments are maintained.
We are in the unique position of being able to carry out court proceedings ourselves, if these are required.
We will take into account the commercial considerations and provide advice on the legal options available to you.
We provide you with access to our online client facility, enabling you to view all of your accounts, track progress, and review all transactions and management information through a secure internet site 24/7.
This facility enables you to instruct us online, provides you with real-time information, and allows you as much or as little interaction with your account manager as you need.
We’re always there for you. Why not call us today for an informal chat about your situation?
Submit an enquiry and one of our expert debt recovery solicitors will be in touch as soon as possible to discuss your needs.
Or call the education recovery team on 01472 262626.