credit union debt recovery

Our approach focuses on recovering your outstanding loans with integrity and innovation, whilst protecting your brand and reputation.

Plant being watered

Complete recovery service

From initial demand letters to litigation and insolvency support, we provide a complete recovery service that meets your requirements.

Scissors, thread

Bespoke service

We work with each credit union to develop a recovery strategy that compliments your internal processes.

Wilkin Chapman Credit Union Health Check Brochure Cover

Free credit union health check

Ensure your credit union is in good legal shape. Self-appraise the current position of your credit union using our health check.

Our credit union recoveries solicitors

Our specialist credit union recoveries team works with both employer based and community based credit unions across the UK, dealing with the recovery of secured and unsecured lending products including personal loans, motor finance loans and secured loans on property.

All our services comply with the relevant, regulatory and compliance standards that our clients expect, accredited by both ISO 9001 and LEXCEL.

Get in touch See our experts

What we can do for you

We will recover your outstanding loans with integrity and innovation, whilst protecting your reputation.

We promote engagement with your customers to arrange affordable and sustainable payment arrangements. Any payment arrangements are monitored using the latest technology to ensure prompt payment and minimise default rates.

When payment arrangements are not achievable, we work closely with you to assess the commercial viability of issuing legal proceedings, and to determine the most appropriate and cost-effective enforcement method.

Our service compliments and supports your in-house credit control teams. From initial consultancy and customer data cleansing to issuing legal and enforcement proceedings and insolvency support, we provide a full, proven package of recovery methods, that are cost-effective and produce exceptional results including:

  1. Pre-legal collections

    This service provides an integrated and extensive pre-legal collections cycle.

    It incorporates a combination of letters, outward-bound telephony, text messages, and emails to attempt to engage with your customer and encourage payment or settlement of the outstanding balance.

  2. Trace

    We offer various trace options through external agents that include:

    • no success, no fee trace reports;

    • pre-sue reports;

    • employment checks;

    • company reports; and

    • consumer and commercial identity checks.

  3. Legal debt recovery

    If our collections cycle fails to generate a successful settlement or repayment, then a full risk assessment is undertaken to assess the viability of issuing court proceedings. Using this information, our debt recovery are able to make a more informed decision as to whether to issue proceedings and advise on the most effective form of enforcement.

  4. Insolvency solutions

    We provide advice and guidance in relation to IVAs, DROs, and bankruptcy orders made in respect of your customers. Our services include drafting and service of Statutory Demands, Bankruptcy Petitions and Winding up Petitions for unpaid debts. We also arrange for all documentation to be lodged at court and attendance at court hearings throughout England and Wales.

  5. Corporate & commercial advice

    Our specialist corporate and commercial team work closely with credit unions, offering expert advice and holistic solutions.

    Our services include:

    • drafting contracts;

    • drafting terms and conditions;

    • advising on commercial contracts;

    • advising on mergers and acquisitions; and

    • reviewing specific loan agreements to ensure compliance with regulations.

  6. Understanding mortgages

    We can help you diversify into the mortgage market. We offer support and guidance to your credit union whether you are considering or have already decided to enter into the mortgage market. We speak from experience and can guide you through the requirements of a mortgage offer, Land Registry requirements, documentation, and the conveyancing process. We also offer practical hints and tips through helpful Q&A sessions.

  7. Conveyancing services

    Our specialist conveyancing team has a strong focus on looking after you and your members whether buying, selling, or remortgaging a property. We are members of the Law Society’s Conveyancing Quality Scheme (CQS), which provides a recognised quality standard for residential conveyancing practices, from high-value properties to studio flats, from portfolio holders to first-time buyers.

Quick contact form

Submit an enquiry and one of our team of experts will be in touch as soon as possible to discuss your needs.

Or call the credit union team on 07787787982

Mark Taylor, Wilkin Chapman LLP
Partner Mark Taylor 01472 262621 Grimsby
Please select an office...
This website has implemented reCAPTCHA v3 and your use of reCAPTCHA v3 is subject to the Google Privacy Policy and Terms of Use.
Back to top