Setting an inclusive workplace language for young employees
Recent research conducted by LinkedIn and Duolingo has found that younger workers feel isolated in the workplace, owing to the use of jargon which they struggle to understand.
According to the survey, the five most frequently used workplace jargon phrases are:
Moving forwards - 20%
Touch base - 16%
Noted - 15%
Singing from the same hymn sheet - 14%
Reach out - 11%
Several of these phrases are potentially out of touch with the experiences of Gen-Z and millennial workers. Half (54%) of younger workers surveyed admitted to secretly looking up a word in a meeting to keep up with discussion, while 83% used a word they didn’t understand in a professional situation.
Employers have a role to play in creating an inclusive workplace. Workplace jargon is often used out of habit or as a historic way of forging a workplace identity. This survey indicates that it does not seem to be working, for younger employees at least. Workplaces are multigenerational and the language used by all should reflect that. Where possible, jargon and management-speak should be avoided.
The consequences of failing to keep a check on workplace language are potentially serious. It can impact on workplace morale and also carries with it the risk of age discrimination, disability discrimination (particularly from those with neurodiversity who are more likely to struggle with nuance and unclear language), and bullying and harassment claims.
Contact Tom to discuss this further.
