credit union debt recovery

This service provides an integrated and extensive pre-legal collections cycle. It incorporates a combination of letters, outward bound telephony, text messages and emails to attempt to engage with your customer and encourage payment or settlement of the outstanding balance.

We offer various trace options through external agents that include no success – no fee trace reports, pre-sue reports, employment checks, company reports and consumer and commercial identity checks.

If our collections cycle fails to generate a successful settlement or repayment, then a full risk assessment is undertaken to assess the viability of issuing court proceedings. Using this information, we are able to make a more informed decision as to whether to issue proceedings and advise on the most effective form of enforcement.

Provide advice and guidance in relation to IVA’s, DRO’s and bankruptcy orders made in respect of your customers. Drafting and service of Statutory Demands, Bankruptcy Petitions and Winding up Petitions for unpaid debts. Arranging for all documentation to be lodged at court and attendance at court hearings throughout the England & Wales.