Credit Unions

Our specialist Credit Union team work with a range of employer based and community based Credit Unions across the UK, dealing with the recovery of secured and unsecured lending products including personal loans, motor finance loans and secured loans on property.

Our approach is to work with each Credit Union to develop a recovery strategy that compliments their internal processes and promotes engagement with customers to arrange affordable and sustainable payment arrangements. Arrangements are monitored using the latest technology to ensure prompt payment and minimise default rates.

Cost Effective Recovery Strategies

Where payment arrangements are not achievable, we work closely with each Credit Union to assess the commercial viability of legal proceedings and determine the most appropriate and cost-effective enforcement method.

We aim to maximise your recovery whilst ensuring we protect your reputation and adhere to the relevant compliance and regulatory requirements. We operate within a compliant conduct risk environment supported by internal induction and on-going training for our Recoveries team. We have embedded “Treating Customers Fairly” across all elements of our recovery strategies and work is undertaken in compliance with the FCA guidelines. Quality and Assurance are supported by our LEXCEL and ISO9001 accreditations.

Trace and Customer Profiling

We offer a range of trace and customer profiling solutions. We understand the importance of locating members and obtaining information on their ability to repay outstanding loans. All trace work is conducted on a no trace – no fee basis.

On-line access and Management Information

We provide all clients with access to the Wilkin Chapman “Client on-line” facility enabling you to access all your accounts, track progress, review all transactions on an account by account basis. We work with clients to develop bespoke management information that is relevant to their reporting requirements.

Secured Lending

We have developed a complete suite of fully compliant lending documents offering you a ‘ready to go’ solution for secured lending. Click here to find out more

Meet our experts

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Commercial Property

Our commercial property solicitors can provide you with advice on all types of property transactions, including the sale and purchase of commercial property, planning agreements, residential developments, commercial and industrial developments, options, leases and licences.

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Corporate and Commercial

Our team of specialist corporate and commercial solicitors work closely with you to achieve your commercial goals. We take a practical approach to business and understanding your business needs. Our expert corporate lawyers not only know the law, but also draw upon their experience to provide you with effective solutions to any given situation. Our team is flexible and has the resources to manage all sizes of transactions and matters for small to medium sized (SME) organisations, as well as large multi-national companies.

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Employment Law & HR Advice

We advise businesses of all sizes, including national businesses who are based in our immediate area and beyond. Our team of HR & employment law specialist solicitors have over 50 years' experience in dealing with employment matters and are committed to providing cost effective advice.

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Family, Children & Divorce

In the event of a relationship breakdown our family law solicitors can help you with divorce, separation and child care issues. We can provide you with a variety of solutions for resolving your problems, including family mediation, collaborative law, divorce and a fixed fee divorce.

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Governance & Constitutions

We not only know the theory of the executive / scrutiny new form of governance, introduced by the Local Government Act 2000, but we have good experience of operating it in practice and of improving and updating the current models used in most councils.

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Personal Injury & Accidents

Some accidents are just that - accidents which happen and cannot be avoided. However, sometimes accidents can be avoided and some may cause serious injuries. If you have been involved in any kind of accident or personal injury you may be eligible to claim compensation. Call one of our team of over 30 experts on our FREEPHONE Accident Claims Helpline on 0800 183 8483

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Wills, Estates, Tax & Trusts

One of the certainties of life is that it changes and you can never be sure of what the future holds. However, you can take steps to plan for a deal with the changes that life may bring along the way. Our team of expert lawyers have been helping and advising clients how to best plan for their future for over 25 years and provide advice on all aspects of wills, trusts, inheritance tax and probate.

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