ACAS's annual report shows that early conciliation is in high demand following the removal of tribunal fees.
Early conciliation is mandatory and ensures that an employee tries to resolve any workplace dispute before lodging a tribunal claim. In 2018, tribunal proceedings were avoided in nearly three quarters of early conciliation cases, either because they settled or because the employee had a rethink. There are clear practical and financial benefits to nipping disputes in the bud. ACAS conciliation can also help during the employment tribunal process. Last year over half of employment tribunal cases were settled through ACAS.
ACAS's services are expert, impartial and free. With fees removed, there are fewer barriers to lodging a claim. Having early intervention from someone impartial can help knock out spurious claims and help businesses to resolve claims with merit before they escalate.
Have a look at the report for more information on the services ACAS offers:
