Education Recoveries

Our dedicated education recoveries team handles the collection of unpaid tuition, accommodation, library and commercial fees on behalf of Universities and Higher Education Colleges.

We offer a complete recovery service under one roof, incorporating pre-legal collections, trace and investigation work and legal recovery solutions, ensuring our Education clients have continuity of service and flexibility that they should expect.

Our Approach:

  • Develop a recovery strategy that complements your internal processes
  • Promote engagement with customers to arrange affordable and sustainable payment arrangements

Where payment arrangements are not achievable, we work with you  to assess the commercial viability of legal proceedings and to determine the most appropriate and cost-effective enforcement method. If court proceedings are required, we are in the unique position of being able to take into account the commercial considerations, provide advice on the legal options available, and adapt them to meet the diverse needs of our clients.

Increase your Recovery Rates:

Dramatically increase your recovery rates using our unique trace and collect service. We not only trace your student, but also try to make telephone contact with them and engage with them to discuss repayment - at no additional cost to you!

We adopt a variety of pricing structures from no win – no fee pre – legal collections to fixed fee litigation. The charging structure for pre-legal work ensures that you only pay for monies that we recover, with funds remitted to you either fortnightly or monthly via BACS. Our litigation services, including contested matters, are undertaken on a fixed fee basis, ensuring that you can take a commercial view on whether litigation is viable, whilst providing certainty on fees and budgets.

All clients have access to our bespoke “Client on-line” facility which allows you to access all your accounts, track progress and review all transactions through a suite of management information through a secure internet site. The facility provides real-time information and enables as much or as little interaction with your account manager as required..

Meet our experts

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Partner and Head of Recoveries

Employment Law & HR Advice Line

A fixed cost employment law telephone and email advice service which gives you unlimited advice to experienced advisors who will help you through the minefield of legislation.

At Wilkin Chapman, we are committed to providing a high quality service to all of our clients. We recognise the fact that employers need more support if they are to comply with the ever increasing employment legislation which is why we have launched an ‘Employment Advice Line’, a fixed cost employment law advice service which gives you unlimited access to professional qualified advisors who will help you through the minefield of legislation.

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Ethics & Conduct

We understand the challenges of being a local government monitoring officer from personal experience. We can offer definitive guidance and support on conduct issues, either directly to the monitoring officer or directly to members and other officers.

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Other Services
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