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  • We understand the challenges of being a local government monitoring officer from personal experience. We can offer definitive guidance and support on conduct issues, either directly to the monitoring officer or directly to members and other officers.

    Examples of our work include:

  • Following guidance (authored by Jonathan Goolden and Dave Hayward) published in the Police Professional magazine and subsequent requests to provide training, we have developed complaint handling training for police and crime panels and officers working within the office for the police and crime commissioner.

    Tailor-made training for police and crime panels

    The training can be designed and delivered to meet your organisational needs and training requirements and to maintain the integrity of your policies and procedures.  The training can be delivered at your premises or offsite locations.

    Expert and knowledgeable trainers

    The training is delivered by our public law team, which includes former senior police officers. The trainers are practitioners in their own right and can draw on significant experience in dealing with and advising on matters concerning complaints and conduct issues involving police and crime commissioners.

    Example course content:

    Police and crime panel - complaint handling course will run for 3 hours with 15 minute break, and cover:

    • The role of the police and crime panel
    • Complaints and conduct
    • Obtaining and preserving evidence
    • The role of the IPCC
    • Local resolution – what it looks like in practice


    Who should attend

    The training is aimed at police and crime panel members and officers for the office of the police and crime commissioner.

    For further details...

    Please call us on:  0845 370 3117 or email: dhayward@wilkinchapman.co.uk

  • At Wilkin Chapman Goolden  we have developed investigator training packages for local authorities, offices of the police and crime commissioners, police and crime panels and human resources professionals.

    Tailor-made training packages

    All our training packages are designed and delivered to meet your organisational needs and training requirements and to maintain the integrity of your policies, procedures and, where applicabl,e code of conduct.  Courses can be tailor made to your individual needs and delivered at your premises or offsite locations.

    Expert and knowledgeable trainers

    The training is delivered by our public law and employment law teams, which include former senior police officers and local government officers.
    The trainers can therefore deliver awareness and understanding of the legislation along with practical hands on knowledge base.

    Course content:

    Full Day Investigator Workshop

    Our full day, investigator workshop runs from 1000 – 1600 (6 hours) with a 60 minute break. The course follows a complaint/conduct matter and investigation, and covers:

    • The role of the investigator
    • Terms of Reference
    • The Investigation Plan
    • Evidence
    • Statements
    • The interview
    • The report

    Half Day Investigator Training

    Our half day training course runs from 1000 – 1300 (3 hours) with a 30 minute break.  Typically, this course is similar to the full day course in as much that the topics are covered without reference to a real case or report writing.

    Who should attend?

    The training is aimed at Authority Legal and Democratic Services Officers, Internal Auditors and Human Resources Professionals.

    To find out more...

    Simply call us on: 0845 370 3117 or email: dhayward@wilkinchapman.co.uk